Return & Refund
Return within 30 days of receipt for any reason
We accept returns within 30 days of receiving them in new and original condition.
Shipping is free on your 1st return for any order. Find out how you can apply for a return below:
- Click customer service icon on the homepage;
- Enter your email address;
- Submit a query on the return issue.
- You can expect our response within 48 hours.
Compensation for shipping delay
If the package is not delivered in the promised time, you can claim compensation.
Full refund for damage/loss/wrong items
If you received a damaged, nonfunctional, or wrong item or the package is lost, you're entitled to a full refund.
Triple refund for 3D view products
If the 3D view products are not as displayed, you will get a triple refund.